The South African Social Security Agency (SASSA) provides social grants to eligible South African citizens. One such grant is the R350 SASSA SRD grant which provides temporary financial relief to unemployed South Africans. The Moya app is often mistaken as the official SASSA app, however it is simply a messaging app that also allows grant recipients to check their status and manage payments.
- 1 How to Apply for the SASSA R350 Grant via Moya App?
- 2 Checking Your SASSA R350 Application Status via Moya App
- 3 Appealing a Rejected SASSA Application
- 4 Changing SASSA Banking Details with Moya
- 5 How to Download Moya App for Android?
- 6 How to Download Moya App for iOS?
How to Apply for the SASSA R350 Grant via Moya App?
While the Moya app itself cannot be used to apply for SASSA grants, there are several ways to submit an application as outlined by the agency:
- Via the SASSA Website – You can access the online application form through the official SASSA website at https://srd.sassa.gov.za/sc19/apply. This is the main way to apply online.
- Via WhatsApp – Send a message to 082 046 8553 with your ID number, surname and the reason for your application. A consultant will contact you.
- Via USSD – Dial 1347737# on your phone and follow the prompts to submit an application.
- On GovChat – Visit https://www.govchat.app/ or their Facebook page to submit an application.
- In Person – Visit your nearest SASSA office, local municipality office or South African Post Office to submit an application in person. Bring your ID and supporting documents.
Be sure to provide your valid South African ID number, contact information and reason for applying in your application. Applications are free of charge.
Checking Your SASSA R350 Application Status via Moya App
It takes SASSA about 7 days to verify and approve SRD grant applications. You can check your SRD status using the Moya app by following these steps:
- Open the Moya app and enable mobile data or WiFi.
- Tap on “Apply for SASSA Grant”. This will redirect you to the SASSA website.
- Scroll down and tap on “Application Status” then enter your ID number and mobile number.
- Click submit. Your application status should display on screen.
Once approved, you will begin receiving the R350 payments each month. The funds can be used to buy food, toiletries and other essentials.
Appealing a Rejected SASSA Application
If your R350 application gets rejected, you can appeal the decision through the Moya app:
- Download and open the Moya app from the Play Store.
- Tap the “Reconsideration” option and enter your ID and mobile number.
- Select the reason your application was rejected initially.
- SASSA will review your appeal and contact you within 7 days regarding the outcome.
- If approved on appeal, payments will commence.
Changing SASSA Banking Details with Moya
Use these steps to update your banking details for SASSA SRD payments in the Moya app:
- Register on the Moya app with your mobile number.
- Go to the Discover tab.
- Tap “Money and Services” then “SASSA Relief”.
- Choose “Update Your Banking Details” and enter your ID and number.
- Follow the link to change your banking details.
- Submit your new account details.
SASSA will then redirect payments to your updated banking information. This prevents disruptions or delays in receiving your funds each month.
How to Download Moya App for Android?
The Moya app provides a simple way to chat, make calls and check your SASSA grant status for free. If you have an Android phone, you can easily download and install Moya from the Google Play Store.
Steps to Download Moya for Android
- Open the Google Play Store app on your Android device.
- Search for “MoyaApp“. The app should show up as the top result.
- Tap “Install” next to the Moya Messenger app listing.
- The app will begin downloading. The install time depends on your internet connection speed.
- Once installed, you can open Moya Messenger directly from your app drawer.
- Allow the app to access your phone’s microphone, contacts, storage etc when prompted.
- Enter your phone number to register a new account on Moya.
That’s it! Moya Messenger is now installed and ready to use on your Android device. You can access unlimited texting, calls, SASSA services and more completely free.
Direct Download Link
You can also go directly to the Moya Messenger page on Google Play by clicking this link:
Tap “Install” on that page to begin downloading the app. Signing in with your Google account may be required.
How to Download Moya App for iOS?
Moya Messenger is also available for iPhone and iPad users on the Apple App Store. Follow these instructions to get Moya on your iOS device:
Steps to Download Moya for iOS
- Open the App Store on your iPhone or iPad.
- Search for “MoyaApp” using the search bar.
- Tap “Get” next to the Moya Messenger app result.
- Enter your Apple ID password or use Touch ID/Face ID to begin downloading.
- Once downloaded, you can find Moya Messenger on your home screen or app library.
- Allow notifications and microphone access when prompted after opening the app.
- Register an account with your mobile phone number.
Moya Messenger is now ready to use! Enjoy unlimited messaging and calls free of charge.
Direct App Store Link
You can also go directly to the Moya page on the App Store using this link:
Tap “Get” then “Install” to download Moya Messenger to your iOS device. You may need to enter your Apple ID information.
While Moya itself is not an official SASSA app, it does provide a convenient way to monitor and manage your SASSA SRD grant status and payments. The app can supplement the application and approval process handled directly through SASSA.
Hello, I’m Dumisani Joubert, a passionate writer and advocate based in South Africa. With a deep commitment to providing accessible information, my website serves as a reliable resource for all things related to SASSA grants, offering valuable insights and guidance to empower individuals and communities.